How It Works

Communication.

Howwas?com is a cutting edge, SMS feedback gathering system, that lets Business owners engage with their customers by text message and reward them for their feedback.

SMS text messaging.

Our unique SMS messaging service lets you communicate with your customers directly at the point of contact and in return, get real time responses from real customers.

Customer feedback.

Manage and sort your feedback by score, date, time, user or venue instantly with our easy to use messaging service.

Customer database building.

Automatically build a database of your customers which can be sorted by age, gender, location.

Drive Business

Increase footfall to your business by simply looking after your existing customers. Word of mouth will then attract even more customers through the door.

Promotion.

Post special offers or discounts on the howwas site in return for feedback. The ever increasing number of �money savvy� bargain hunters will in return, use your business rather than one of your competitors.

Respond to feedback.

Turn negative experiences into positive by reacting quickly to any feedback from your customers with our instant SMS text messaging service.

Get Recognised.

Get your business recognized for listening to customers and delivering a top class service by being listed on the howwas?com web site in your area.

Get Results

Gather feedback from your customers and see instant benefits.

Happy customers.

Customers that feel that their voice has been listened to, enjoy spending their hard earned cash safe in the knowledge that they are getting the very best of service - and tell all their friends about it too..!

New Ideas.

Get insight and inspiration of how your business could grow, from the people that matter most to your business - your customers.

Maintain standards.

Ensure a great level of service from all your staff by offering rewards for good customer feedback as our instant feedback system records the date and time when the feedback was posted.

Keep in touch.

Keep your existing customers informed of new events, offers, discounts or just let them know that you appreciate their custom and comments and would like to see them back in the near future with our group messaging service.